Customer Feedback

Below are some of the comments we’ve received from our customers. If you would like to give your feedback, just submit a comment in the form at the bottom of this page! We’ll also post pictures of the drying racks in action if you send those along too.

The Benson Wood Products clothes drying rack is laundry room luxury!

The sturdy, solid construction, ample space for both hanging and laying clothes, and the smooth-as-silk finish have made this rack indispensable to our family. Standing tall, its elegant design not only takes me back to slower and simpler days, but provides a practical, earth-friendly service – socks and t-shirts patiently dried by the techno-free breath of nature.

After using many “off the rack” racks for years, this one outshines them all – it’s a household
work of art that truly makes me look forward to laundry day!

Ann H.
Deerfield, WI


I am writing to let you know how happy I am with my drying rack. I live in NH where it is hard to hang clothes on the line in the winter. However, I am one of those persons who really loves to have my sheets, towels, and certain other items of clothing air dried outside. I also have mobility issues which prohibit me from getting to my clothesline. Now that I have my new drying rack, I can place it right outside my back door on a small deck and hang all my towels and sheets, etc. within close range. I get the fresh air smell I desire, as well as ease of handling. The folding rack is really well made, sturdy and it folds up easily. I am so happy that I bought this because it is made right here in the US and it is of superior quality. I heard someone say once, “Buy the best and you’ll only cry once.” I bought the best, and I didn’t shed many tears. Well done, you guys, well done!

Courtland, NY


I purchased the large drying rack, and am impressed with both the sturdiness and the amount of drying space. I am very happy with with my new clothes rack and would highly recommend it to anyone.

Wenatchee, WA


Without a doubt this is the best drying rack I have ever used, and I have used a lot of them in my 79 years. This one is sturdy and simply beautiful, designed to last a lifetime. Too bad I didn’t get it 58 years ago when first married!

Santa Fe, NM


This is the sturdiest drying rack that I have ever used. I have gone through several over the years, and they just don’t last. This drying rack is obviously built to last.

Madison, WI


We purchased three of your drying racks and found them to be of the greatest quality. They are made of good wood and are quite nice looking. I am using one in my guest room as a quilt display. I plan on buying several more of the smallest size to give as gifts – and to replace my small one which I already gave to an admiring neighbor.
Thanks so much for a wonderful product!

Houston, TX



I just wanted to tell you that was crazy fast shipping.  I ordered the rack one morning, and it was delivered the next!  I am also so impressed with this large drying rack.  I’ve tried others, and they failed.  One was full of long splinters, one broke, and another just kept collapsing and I grew tired of putting it back together every time I used it.  This rack is so solid and big.  We use cloth diapers, and the rack holds a full load of diapers, wipes, covers, and a large wet bag with room to spare!  My five kids can easily fit all their towels and swimsuits on it.  I have been looking for two years for a good drying rack.  I will highly recommend this rack to others.  Plus, I love buying stuff NOT made in China, and so was happy to spend the money on a USA-made, high quality product.  THANK YOU.



I just wanted to say that I received my new laundry rack and it is BEAUTIFUL. Extremely sturdy and well-made, and big enough to hold a full load. It seems lame to be excited about a drying rack, but I am!  Thanks,

New York


The rack arrived yesterday and it is awesome!  It is larger than my original ones from 22 years ago, but the quality is exactly what I was looking for and so glad I waited until your site popped up for me.  I’m looking at the medium sized one as I think that’s the size of my old ones, for future order.



Your well designed wooden clothes drying rack arrived on schedule and I put it to work immediately. It is much more versatile than the one it is replacing, and I am very satisfied. Keep up the good work!



The drying rack arrived yesterday. It is FANTASTIC–sturdy and with enough space for a whole load of laundry. Thanks for making (and selling) such a quality product.
I also appreciate that you kept me informed as you prepared the order, sent it, and provided a tracking number. Thank you, too, for the mints–they were a big surprise!

A very satisfied customer,

Claremore, OK


I received the drying rack and am impressed with the quality!!! Thank you again!  If I know anyone who needs one I will definitely tell them about you folks!!

Mentor, OH


My drying rack arrived yesterday in perfect condition.
It was a beautiful, warm, sunny day so I immediately put it out on the deck and utilized it! Thank you so much for the quality product, and prompt service.
I would definitely recommend you to anyone.

Bloomington, MN


I love the new clothes drying rack! Thank you so much for making such a useful, renewable, well made, USA sourced product. I am delighted to be able to purchase such things. Thank you!

Eugene, OR


I LOVE my drying rack so much and I cant live without it. I love it so much I bought one and sent it to my best friend in Sonoma Ca and she loves it too. My husband bought me one of those cheap versions and I immediately had it sent back and then he found your rack and ordered it for me. It is the best present he ever got me. Better than diamonds.

Naperville, IL


This is actually my second drying rack from you.  My hubby and I have been so pleased with our first one that we knew we wanted another.  The quality of your racks is top notch and the fact that they are made in the USA is even better!  Thank you and keep up the good work!

Satisfied customer

17 Replies to “Customer Feedback”

  1. Andy, I honestly don’t know what I would do without your dryer racks.
    I’m being literal when I say that. They serve multiple purposes here,
    and they are always in use. I love how solid they are, and how well
    made. They have made my life so much easier. (I shipped one to my son
    who lives in Surrey, England. His drying rack is in constant use too. I
    often see it when I’m visiting with him on FaceTime. And I use it when
    I’m visiting him. Someday his four month old daughter will be using it).
    Thank you for your superb workmanship. It is a pleasure to have an item
    is so beautifully constructed, and dependable. I couldn’t be happier
    with them!

    Sincerely, Jan

  2. We love this drying rack. It is the best one we have ever owned. Fast shipping. Super easy to open. Beautifully made, and the craftsmanship is amazing. We also bought the large one. Thank you. Denise

  3. My new drying rack arrived today and will be in service shortly. This rack is well made , sturdy and with no rough edges. My husband is a wood worker and also gave it high marks. I recently visited a local Amish store to check out their racks but decided to order yours, instead…and am so glad I did. I also appreciate the quick reply when I questioned the tracking number not working. A good product and expeditious customer service are major wins, in my book. Happy new customer.

  4. Just received my new drying rack!!! In two days!!! It’s awesome!! The small one is perfect for me – actually more drying capacity than I expected. VERY well made, sturdy and beautiful!!! It was packed securely and arrived without a scratch!! Loved the little piece of candy thrown in as a surprise. I am thrilled!!! I enthusiastically recommend this product!!

  5. We purchased the large drying rack and absolutely love it! It is so sturdy and well-built, far exceeds our expectations. I have ben looking for a drying rack like this for years, but until now could never find one big enough or sturdy enough. I highly recommend this product. I have not seen one anywhere else that comes close to the quality of this one.

  6. I love this wooden drying rack. It is of excellent quality and is very sturdy. I can fit an extra large laundry load on it with no problem. I have not had any issues with mold at all. I dry my laundry load for about 5-10 minutes prior to hanging on the rack. We have a gas dryer and with the cost of propane almost doubling in the last year, I may order another one. It is a very economical way to save money and the rack has already paid for itself. Thank-you very much for an excellent product – made in the USA!

  7. We just received the large-sized drying rack this afternoon and are very happy with our purchase. Beautifully made and great care taken by the packing department.
    A thing of simple beauty……
    Many thanks,
    John and Julia, NJ.

  8. I only wish I had come straight to your website before ordering it through Amazon. I have been wanting one of these LARGE rack’s for many years and this year it finally made sense. It is absolutely beautiful and so well built. The little peppermint taped to the rack was such a SWEET detail. I will tell all my friends about Benson wood products!

  9. January 2020 – I received my wooden clothes dryer a few weeks ago and wanted to have used it before I reviewed it. I have done several loads of laundry and am impressed at the amount it holds. I purchased the large rack – love the size and the sturdiness. Should not have waited so long! Also, thanks for the candy!

  10. I received my small drying rack in a timely manner, packaged very well and it is quite a well made, sturdy drying rack !
    I can see it lasting for the rest of my life ! Really …
    I was surprised to see the piece of candy taped to one of the rungs and of course I promptly consumed it !
    The rack is way nicer than I imagined it would be and it fits perfectly into the space I intended it to go ! … I love it !!
    Thank you

  11. The best!! Never going to break, unless you take a saw to it. Large size and sturdiness make it great for drying large items even if they’re heavy (such as rugs). Extremely well made!

  12. My wife and I had ordered a drying rack from another company. It arrived broken. We returned it and then ordered a drying rack from Benson. We are so pleased that we did. The Benson large size drying rack was better made than its counter-part from a competitor. Thus far we are very pleased with our drying rack. Should that change, we’ll let someone know. And not only was the Benson product better made, it was actually less expensive. Go figure.

  13. This drying rack outshines them all! It is very well built and sturdy, as well as easy to open, close and carry. There is no worry about dowels breaking as with many of the others. It holds a lot of heavy wet jeans and jackets and does not snag clothing. Do yourself a favor and spend the extra money for a quality product. It is worth every penny!

  14. I love wood. I also love it when form/function/beauty come together in my home. This drying rack does just that. I live in CA and rarely use my dryer. I have used many drying racks in my life but this one, surely, will be my last. It holds an entire large capacity front loader wash load and does it with style! Thank you for making a beautiful, WELL-MADE product.
    KQ from CA

  15. EXCELLENT wood drying rack! SUPERB customer service! FAST shipping. QUALITY, well-made, roomy drying rack that doesn’t take up a whole lot of space.
    I wish I had bought this much sooner, the difference between this SUPER wood drying rack and my old one is like night and day. I wish I could post a picture of them side by side, hilarious.
    I just washed Lularoe clothing, nursing scrubs, lingerie and delicate compression hose and fit everything on this drying rack. It is very STURDY.
    I decided to buy one for each of my children because I know it will provide service for years to come.
    I bought the large size, it has an AWESOME row of dowels half way up, something I didn’t see on any competitor’s drying racks.

  16. Great Rack! I purchased a large one and was surprised how much laundry it holds. I would definitely recommend this drying rack!

  17. I am very impressed in the quality of the wood and the sturdiest . I would highly recommend this clothes rack. I purchase the large one and I am impressed in the size of it. I am very happy with clohes rack. Thank you. sincerly Christine Wenatchee, Washington

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